FixVault

Xfinity Modem Blinking Green Lights: Meaning & Fix

Reviewed by Network Ops Team
Fact-Checked
Est. Fix Time: 5-10 mins

Quick Conclusion

For Xfinity modems (e.g., XB6, XB7, XB8), a blinking green light typically indicates the device is booting up, performing a firmware update, or attempting to establish a connection with the ISP network. This is a normal operational state, not a hardware failure, but if it persists beyond 10-15 minutes, it may signal a provisioning issue or network outage.

Engineer's Pro-Tip

Xfinity gateways like the XB7 have a hidden diagnostic mode: press and hold the reset button for 30 seconds until all lights flash, then release to enter a factory reset with extended logging. This can clear deep firmware glitches causing persistent blinking, but it erases custom settings, so use as a last resort.

Why is this happening?

  • The modem is in the initial boot sequence after a power cycle or reset.
  • A firmware update is being downloaded and installed from Comcast's backend.
  • The modem is scanning and registering on the DOCSIS network for provisioning.
  • A temporary ISP network congestion or maintenance is causing extended connection attempts.

Step-by-Step Fix Flow

1

Wait for Normal Boot Cycle Completion

Allow the modem to complete its boot process, which usually takes 5-10 minutes. Monitor the lights; a solid green light should appear once fully connected. Avoid interrupting this to prevent firmware corruption.

2

Perform a Full Power Cycle with Coax Check

3

Check for ISP Outages via xFi App

4

Access Admin Panel to Verify Connection

5

Contact Xfinity Support for Reprovisioning

Video Tutorial

Other Xfinity Modem Light Meanings